Single Sign-on Help (SSO)| How to Create an IT Ticket

Single sign-on (SSO)

Helpdesk (HD) Guide

How to create a Ticket for issues with your UVC Microsoft Account/SSO:

Log-in to the UVC support portal at support.unitedvetcare.com
Click on ‘Request a service’
On the left-hand side, click on the ‘IT/Technology’ link
Click on the ‘IT/Technology’ box
Under the ‘Request Type’ drop-down, select ‘Microsoft Account/SSO’
Under the ‘Microsoft Account/SSO Type’ drop-down, select ‘Password Reset’
Fill out the rest of the form. Once complete, scroll-down and click on “Place Request” button.